Content conversion, classification and normalization software; software for extracting, collecting, translating, organizing, normalizing, correlating, categorizing, analyzing and prioritizing unstructured data and content; software for automating business processes; procurement analysis software; procurement compliance software; computer e-commerce software to allow users to perform electronic business transactions via a global computer network; database management software; computer software for application and database integration; user manuals and instructional books in electronic form for use with the foregoing software; and user manuals and instructional books sold as a unit therewith

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