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COMPUTER SOFTWARE AND COMPONENTS BUILT FOR THE INTERNET FOR USE IN CUSTOMER RELATIONSHIP MANAGEMENT, MARKETING AUTOMATION, AND RESOURCES OPTIMIZATION, COMPUTER SOFTWARE AND COMPONENTS FOR ENTERING, COLLECTING, TRANSMITTING, PROCESSING, AND PRESENTING DATA RELATING TO CUSTOMER RELATIONSHIP MANAGEMENT, MARKETING AUTOMATION, AND RESOURCES OPTIMIZATION

TELECOMMUNICATIONS, NAMELY COMMUNICATIONS VIA COMPUTER TERMINALS AND NETWORKS RELATING TO CUSTOMER RELATIONSHIP MANAGEMENT, MARKETING AUTOMATION, AND RESOURCES OPTIMIZATIONS; ELECTRONIC TRANSMISSION OF DATA AND DOCUMENTS VIA COMPUTER TERMINALS AND NETWORKS

PROVIDING DESIGN, CREATION AND DEVELOPMENT OF COMPUTER PROGRAMS FOR OTHERS; PROVIDING COMPUTER PROGRAMMING SERVICES FOR OTHERS; CONDUCTING AND PROVIDING INDUSTRIAL RESEARCH FOR OTHERS IN THE FIELD OF COMPUTER SOFTWARE AND COMPONENTS FOR USE IN CUSTOMER RELATIONSHIP MANAGEMENT, MARKETING AUTOMATION AND RESOURCES OPTIMIZATION; PROVIDING ON-LINE SERVICES CONSISTING OF INTERNET BUSINESS SERVICES (IBS), NAMELY INTERNET BUSINESS APPLICATIONS IN THE FIELD OF BUSINESS SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENT, MARKETING AUTOMATION, AND RESOURCE OPTIMIZATION TOOLS