Software as a service (SAAS) services featuring software for managing and overseeing call center operations, customer engagement, data processing, call deliverability services, and compliance monitoring in the field of customer service management; Providing temporary use of non-downloadable cloud-based software for managing customer communications via voice, SMS, email, and chat; Providing temporary use of online non-downloadable computer software for customer relationship management (CRM) integration, call routing, real-time analytics, and automated customer service; Providing temporary use of online non-downloadable computer software for managing and overseeing call center operations, customer service agent performance and regulatory compliance in the field of customer service management

'agent':99 'analyt':75 'autom':77 'base':42 'call':13,20,70,94 'center':14,95 'chat':53 'cloud':41 'cloud-bas':40 'communic':47 'complianc':24,103 'comput':62,88 'crm':68 'custom':16,30,46,65,78,97,108 'data':18 'deliver':21 'download':39,61,87 'email':51 'engag':17 'featur':7 'field':28,106 'integr':69 'manag':10,32,45,67,91,110 'monitor':25 'non':38,60,86 'non-download':37,59,85 'onlin':58,84 'oper':15,96 'overse':12,93 'perform':100 'process':19 'provid':33,54,80 'real':73 'real-tim':72 'regulatori':102 'relationship':66 'rout':71 'saa':5 'servic':4,6,22,31,79,98,109 'sms':50 'softwar':1,8,43,63,89 'temporari':34,55,81 'time':74 'use':35,56,82 'via':48 'voic':49

SONERA

Owner

Goods & Services