SPEARFISH

Owner

Goods & Services

Software as a service (SAAS) services featuring software using artificial intelligence (AI) for analyzing contact center data, optimizing agent performance, and extracting actionable insights from customer interactions; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for analyzing call center communications, extracting contextual intelligence from customer service interactions, and optimizing contact center performance; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence for data analytics; Software as a service (SAAS) services featuring software for sales management, data analysis, quality management, intelligence reporting, and customer operations; Providing on-line non-downloadable software using artificial intelligence (AI) for analyzing conversational data from contact centers, extracting business intelligence from customer interactions, and identifying root causes of customer issues