computer software for use in identifying and diagnosing problems with computer software, computer hardware, or other equipment; and for providing technical support to solve such problems without the need for communicating with customer support or help desk personnel

'communic':31 'comput':1,11,13 'custom':33 'desk':37 'diagnos':8 'equip':17 'hardwar':14 'help':36 'identifi':6 'need':29 'personnel':38 'problem':9,26 'provid':20 'softwar':2,12 'solv':24 'support':22,34 'technic':21 'use':4 'without':27

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