computer software that is programmed into a hand-held wireless communications device to enable field technicians for cable and telecommunications operators to remotely access job and customer information, such as schedules for installing cable television service or providing telephone repairs at subscribers' residences

'access':25 'cabl':19,35 'communic':12 'comput':1 'custom':28 'devic':13 'enabl':15 'field':16 'hand':9 'hand-held':8 'held':10 'inform':29 'instal':34 'job':26 'oper':22 'program':5 'provid':39 'remot':24 'repair':41 'resid':44 'schedul':32 'servic':37 'softwar':2 'subscrib':43 'technician':17 'telecommun':21 'telephon':40 'televis':36 'wireless':11

TECHCONNECT

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