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Downloadable software used to develop and manage business process management (BPM) functions; downloadable software using artificial intelligence for performing and managing business process management (BPM) functions; downloadable software using robotic process automation for performing, managing, business process management, (BPM) functions; downloadable software featuring low code software for performing and managing business process management (BPM) functions; Downloadable computer software for use as an application programming interface (API); Computer software platforms, downloadable, for the application of artificial intelligence capabilities, such as natural language processing and machine learning models, to automate and streamline operational workflows in IT and Network Operations; Downloadable computer software for collecting, analyzing and organizing data in the field of deep learning; Downloadable computer software for the collection, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information; Electronic communications systems comprised of recorded software for the transmission of data between two points; Recorded computer application software for mobile phones, namely, software for the application of artificial intelligence capabilities, such as natural language processing and machine learning models, to automate and streamline operational workflows in IT and Network Operations; Recorded computer software platforms for the application of artificial intelligence capabilities, such as natural language processing and machine learning models, to automate and streamline operational workflows in IT and Network Operations; Downloadable and recorded IT release management software which automates the planning, management, communication, governance and deployment of complex releases and test environments across enterprises