educational services, namely, providing on-line seminars in the field of communications skills and telephone customer service [, and printable materials distributed therewith ]

'communic':13 'custom':17 'distribut':22 'educ':1 'field':11 'line':7 'materi':21 'name':3 'on-lin':5 'printabl':20 'provid':4 'seminar':8 'servic':2,18 'skill':14 'telephon':16 'therewith':23

Pre-recorded electronic and digital media featuring instruction in the fields of communications skills and telephone customer service [ ; downloadable electronic publications in the nature of workbooks in the field of communications skills and telephone customer service ]

'communic':14,32 'custom':18,36 'digit':6 'download':20 'electron':4,21 'featur':8 'field':12,30 'instruct':9 'media':7 'natur':25 'pre':2 'pre-record':1 'public':22 'record':3 'servic':19,37 'skill':15,33 'telephon':17,35 'workbook':27

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