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Downloadable software for managing and automating communications with users and accessing an online communications platform featuring text messaging, virtual phone numbers, virtual caller IDs, automated voice calls, handling inbound calls, making outbound calls, call forwarding, voicemail, scheduling calls and messages, automated messages and replies, sending email notifications, conducting polls and surveys, facilitating interactive voice response, sending prepaid credits for airtime to mobile phones, creating and deploying unstructured supplementary service data services, storing and searching contact information and other data, integrating with communication platforms and gateways, data analytics and reporting, registering products and services via mobile phones, shortening URLs, sending and managing opt-out messages for users to unsubscribe from products and services, chatbots, and a cloud script engine and editor for automating communications

Software as a service (SaaS) services featuring software for managing and automating communications with users and providing a communications platform featuring text messaging, virtual phone numbers, virtual caller IDs, automated voice calls, handling inbound calls, making outbound calls, call forwarding, voicemail, scheduling calls and messages, automated messages and replies, sending email notifications, conducting polls and surveys, facilitating interactive voice response, sending prepaid credits for airtime to mobile phones, creating and deploying unstructured supplementary service data services, storing and searching contact information and other data, integrating with communication platforms and gateways, data analytics and reporting, registering products and services via mobile phones, shortening URLs, sending and managing opt-out messages for users to unsubscribe from products and services, chatbots, and a cloud script engine and editor for automating communications; Application service provider featuring application programming interface (API) software