Interactive Voice Response (IVR) system comprised of computer hardware and computer application software for use in the field of telecommunications, namely, used for providing electronic transmission of documents, voice messaging, and call processing used by pharmacy operators to receive prescription refill orders and other inquiries from patients via touch tone capable phones

'applic':12 'call':32 'capabl':51 'compris':6 'comput':8,11 'document':28 'electron':25 'field':18 'hardwar':9 'inquiri':45 'interact':1 'ivr':4 'messag':30 'name':21 'oper':37 'order':42 'patient':47 'pharmaci':36 'phone':52 'prescript':40 'process':33 'provid':24 'receiv':39 'refil':41 'respons':3 'softwar':13 'system':5 'telecommun':20 'tone':50 'touch':49 'transmiss':26 'use':15,22,34 'via':48 'voic':2,29

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