U.S. federal trademark · Serial No. 99596233
Downloadable AI-powered chatbot software designed to for e-commerce purposes, namely to resolve pre-sale and post-sale questions; Downloadable application programming interface (API) software that enables developers to build software applications for use in the retail and e-commerce industry; Downloadable software utilizing artificial intelligence software for providing customer support and handling customer enquiries; Downloadable computer chatbot software for simulating conversations; Downloadable computer software for customer support messaging; Downloadable software for data visualization and data analysis relating to customer service and customer enquiries; Downloadable software for web-based intelligent and automated language translation of customer communications; Downloadable electronic mail and messaging software; Downloadable software for mobile devices for use in e-commerce and the retail to allow users to perform business management, namely, database management, sales and customer tracking and inventory management
Application service provider (ASP) featuring software for customer support, AI chat, messaging, and data management; Cloud computing services featuring software for customer support messaging, chatbot communications, automated customer service, intelligent language translation, and management of customer enquiries; Computer services, namely providing temporary use of a non-downloadable software for AI-powered customer support and messaging; Computerized data storage services for customer support and AI chat data; Design and development of computer hardware and software for AI chat, messaging, and customer support; Industrial research services in the field of AI chat, customer support, and e-commerce platforms; Providing temporary use of online non-downloadable web-based applications and software for managing e-commerce stores and customer support, including database management, sales, and customer tracking; Platform as a service [PaaS] services featuring computer software platforms for AI chat, messaging, and customer support software; Programming of software for AI chat, messaging, and customer support portals; Providing online non-downloadable computer chatbot software for simulating conversations, including AI-powered chatbot software; Providing online support services in the nature of technical support services for users of computer programs, software, and AI-powered customer support applications; Providing temporary use of non-downloadable software for intelligent and automated language translation of customer communications; Providing temporary use of non-downloadable software for the automatic collection and processing of customer information for marketing and customer management purposes; Rental of computer software for AI chat, messaging, and customer support; Software as a service (SaaS) featuring software for use in e-commerce and the retail industry, namely, database management, sales and customer tracking, and inventory management; Software as a service [SaaS] featuring software for AI chat, messaging, and customer support
Communication services in the nature of live chat and messaging for customer support via live chat and messaging; Communication services over mobile and computer networks, namely, electronic transmission of customer communications, customer enquiries and customer support messages; Online customer support chat rooms; Electronic communication by means of chatrooms and chat lines; Electronic messaging services via website featuring intelligent and automated language translation; Online chat services and electronic messaging services for customer support; Providing online chatrooms for the transmission of messages among users; Electronic transmission and retrieval of text, data, audio, videos, photos, messages, and electronic communications amongst parties; Transmission of digital messages, chat messages and data
Conducting webinars, workshops, and training sessions relating to the use of automated language translation tools and multilingual communication platform; Providing online educational and training services, namely, conducting webinars, workshops and training in the field of AI-powered customer support, chatbot software and intelligent language translation; Providing online information and instructional content in the nature of non-downloadable articles, tutorials and training materials relating to the use of AI chatbots, automated customer service software, customer support management tools, language translation and multilingual Customer communications; Providing online tutorial sessions, guidance in the nature of training services, and resources in the nature of non-downloadable educational materials for creating and managing FAQs, prompts, and knowledge bases for customer support; Translation and language interpretation services
Administration of customer support programs in the nature of business administration and customer services management for business; Business consultancy relating to customer service management; Business data analysis services relating to customer service performance and customer enquiries; Business management services relating to information and data compiling and analyzing; Compilation of information into computer databases; Customer support management services, namely, providing customer service management support through the use of FAQs, prompts, and knowledge base software; Marketing and customer engagement services using automated chat and messaging tools; Provision of customer support services using automated systems in the nature of customer service management for business
Source: USPTO federal trademark records. Informational only, not legal advice. Status and details may lag the live USPTO database.