TOTAL OWNERSHIP EXPERIENCE

Owners

Goods & Services

Providing cash and other rebates for repeat customers who buy, lease or maintain vehicles, as part of a customer loyalty program; Trip interruption insurance services, namely, insurance underwriting services in the field of transportation, lodging and meal-related loss in the event of a vehicle breakdown; Bill payment services provided through a website; providing extended service contracts for motor vehicles

Providing a loaner automobile for people to use while their cars are being serviced; Emergency roadside assistance services, namely, towing, winch-out and key delivery services; GPS navigation services

Emergency response alarm monitoring services in the nature of responding to calls for emergency assistance for passengers getting injured or sick, namely, monitoring of alert devices by a remote monitoring center for the dispatch of emergency public health and security services and notification to third parties; Roadside emergency and security services, namely, remote vehicle door lock and unlock, remote engine start, stolen vehicle tracking, detection and notification of same to vehicle owners; Concierge services for motor vehicle drivers comprising making requested personal arrangements and reservations and providing customer-specific information to meet individual needs, all rendered by cell phone and through an integrated communication system comprising communication by telephone, email and text messaging through the motor vehicle

Emergency roadside assistance services, namely, responding to calls for roadside assistance, flat tire changing, emergency fuel supplying, and battery jump starting; Providing information about repair and maintenance of motor vehicles and structural parts and fittings therefore; Repair and maintenance of motor vehicles

Vehicle maintenance services, namely, providing electronic alerts via the internet notifying vehicle owners of timing for vehicle maintenance

Providing information about vehicles, namely, consumer product information and price comparison information; Providing information in the field of scheduled automotive maintenance appointments; Appointment scheduling services, namely, scheduling of routine maintenance appointments