computer software for use in the field of company management, namely, providing data required to provide management with the information necessary to improve customer/user support, identify problem customers and/or products and to reduce the cost of customer support; and instruction manuals sold as a unit

'and/or':29 'compani':9 'comput':1 'cost':35 'custom':28,37 'customer/user':24 'data':13 'field':7 'identifi':26 'improv':23 'inform':20 'instruct':40 'manag':10,17 'manual':41 'name':11 'necessari':21 'problem':27 'product':30 'provid':12,16 'reduc':33 'requir':14 'softwar':2 'sold':42 'support':25,38 'unit':45 'use':4

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