UNIFIED CUSTOMER EXPERIENCE MANAGEMENT

Owner

Goods & Services

Cloud computing featuring software for use with comprehensive customer experience platforms for managing and analyzing customer interactions and data, transmitting customer communications, performing contact center functions, distributing surveys and capturing feedback, managing integrations, and performing agentic artificial intelligence (AI) functions, namely, summarizing conversations, drafting responses, and generating next action recommendations; Providing temporary use of on-line non-downloadable software in the field of comprehensive customer experience management for management and analysis of customer interactions and data transmission of customer communications, contact center functions, distribution of surveys distribution and feedback capture, managing integrations, and performance of agentic artificial intelligence (AI) functions, namely, summarizing conversations, drafting responses, and generating next action recommendations; Software as a service (SAAS) services featuring software in the field of comprehensive customer experience management for managing and analyzing customer interactions transmitting customer communications, performing contact center functions, distributing surveys and collecting feedback, managing integrations, and performing agentic artificial intelligence (AI) functions, namely, summarizing conversations, drafting responses, and generating next action recommendations