UNIFYX

Owner

Goods & Services

Providing business process improvement services via AI-driven tools for supporting customer service agents

Software as a service (SAAS) featuring software using artificial intelligence for software development, machine learning, soft-skills training, training, online training, online interactions, virtual simulations, gaming, ai interactions, and speech recognition all in the field of customer service agent support and optimization; providing temporary use of non-downloadable cloud-based software for customer experience via AI-driven tools for customer service agent support and optimization; platform as a service (PAAS) services featuring cloud-based computer software platforms for customer experience, namely, AI-driven tool platform for customer service agent support and optimization; IT integration services

Downloadable computer programs and downloadable computer software using artificial intelligence for software development, machine learning, soft-skills training, training, online training, online interactions, virtual simulations, ai interactions, and speech recognition all in the field of customer service agent support and optimization; Downloadable computer programs and downloadable computer software for the artificial production of human speech and text for the purpose of attending to customer service calls; Downloadable computer programs and downloadable computer software for natural language processing, generation, understanding and analysis; Downloadable computer programs and downloadable computer software for machine-learning based language and speech processing software in the field of customer service agent support and optimization; Downloadable computer chatbot software for simulating conversations; Downloadable computer programs and downloadable computer software for creating and generating text for the purpose of attending to customer service calls