Computer software programs for use in the retail home furnishings market for customer relationship management to track customer contacts, develop category-based consumer sales rates, and capture non-consumer data for follow-up mailings

'base':23 'captur':28 'categori':22 'category-bas':21 'comput':1 'consum':24,31 'contact':19 'custom':13,18 'data':32 'develop':20 'follow':35 'follow-up':34 'furnish':10 'home':9 'mail':37 'manag':15 'market':11 'non':30 'non-consum':29 'program':3 'rate':26 'relationship':14 'retail':8 'sale':25 'softwar':2 'track':17 'use':5

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