computer software for use in sales force automation, tracking accounts, contacts, leads, appointments, workflow and competition; computer software for automating, analyzing and improving marketing; computer software for providing customer support and service; computer software for project management; computer software, namely, groupware

'account':10 'analyz':21 'appoint':13 'autom':8,20 'competit':16 'comput':1,17,25,33,38 'contact':11 'custom':29 'forc':7 'groupwar':41 'improv':23 'lead':12 'manag':37 'market':24 'name':40 'project':36 'provid':28 'sale':6 'servic':32 'softwar':2,18,26,34,39 'support':30 'track':9 'use':4 'workflow':14

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