UPTIMEEDGE

Owner

Goods & Services

Providing access to platforms and portals on the Internet; providing access to self-service portals for customer-driven troubleshooting, configuration, and repair; provision of centralized customer portals for system status, support ticketing, and content delivery.

Licensing of embedded services within OEM partner platforms; licensing of cloud-based knowledge management platforms for equipment support.

Digital solutions provider [DSP] software; downloadable software for real-time diagnostics of industrial equipment; augmented reality interfaces and software for field service guidance and remote support; mobile and desktop applications for remote control, support, and training of industrial systems; AI-based knowledge recommendation systems and software to support predictive troubleshooting.

Technology services to provide functions and support of industrial printing equipment; remote monitoring of industrial printing equipment using IoT sensors and cloud-based platforms; provision of predictive maintenance analytics, anomaly detection, and automated diagnostics via cloud software; remote troubleshooting and real-time augmented reality (AR) video support for industrial equipment; software as a service for digital twin and performance simulation software for industrial printing systems; software as a service for embedded software services within OEM partner platforms; development of cloud-based knowledge management platforms for equipment support; cloud-hosted software for real-time diagnostics of industrial equipment; Software-as-a-Service (SaaS) for remote asset monitoring, configuration, and lifecycle analytics; provision of partner enablement platforms for third-party service and support; installation, configuration, and optimization of remote support platforms; equipment repair planning and virtual servicing using digital diagnostics and AR tools; installation of computer software for remote support infrastructure at industrial sites.

Technical support and maintenance services for coding and marking equipment via remote monitoring systems; installation of computer hardware for remote support infrastructure at industrial sites.

Business strategy services; business consulting and advisory services in digital transformation and remote support readiness; analysis of business data; providing usage data analysis to industrial customers for operational optimization; reporting dashboards and KPI tracking as a business management service; development of concepts for businesses; business planning; providing business efficiency advice; business assistance services relating to the provision of data integration with AI-powered CPQ (configure, price, quote) and commerce platforms; sustainability-focused business support services relating to circular asset management, proactive carbon footprint analytics tied to usage patterns; information, advisory and consultancy services relating to the aforesaid.