USAN

Owners

Goods & Services

Communications services utilizing audio response and interactive voice processing technologies, namely, transmission of voice and audio images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks

Providing temporary use of online non-downloadable software featuring artificial intelligence-based communication for providing and facilitating customer engagement, customer service, and customer support; providing temporary use of online non-downloadable cloud based software for contact center management; providing temporary use of online non-downloadable cloud based software for augmenting live agent interactions with customers, specifically for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; providing temporary use of online non-downloadable computer software for managing and controlling contact center operations, automated and predictive dialing, voice recognition, interactive voice response systems, and interactive transaction processing systems