Contact center services on behalf of pharmaceutical and life sciences companies which provide guidance in the field of healthcare and health by providing real time coaching and prompts for agents during contacts, automated notetaking, quality assurance through automatically scoring contacts and AI driven analytics that evaluates contact dialogues and agent performance, providing actionable insights to inspire efficient and consistent patient experience and strategic program guidance

'action':53 'agent':30,50 'ai':42 'analyt':44 'assur':36 'autom':33 'automat':38 'behalf':5 'center':2 'coach':26 'compani':11 'consist':59 'contact':1,32,40,47 'dialogu':48 'driven':43 'effici':57 'evalu':46 'experi':61 'field':17 'guidanc':14,65 'health':21 'healthcar':19 'insight':54 'inspir':56 'life':9 'notetak':34 'patient':60 'perform':51 'pharmaceut':7 'program':64 'prompt':28 'provid':13,23,52 'qualiti':35 'real':24 'scienc':10 'score':39 'servic':3 'strateg':63 'time':25

VALERIS VANTAGE

Owner

Goods & Services