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Graphical user interface software to access information about vending machines; computer software for accessing data over a computer network from a vending machine for management of vending machine operations, namely retrieval of inventory information, fault detection information, servicing information, and sales logs, and analyzation of inventory information, fault detection information, service information, and sales logs, and report generation of inventory information, servicing information, and sales logs; computer hardware that interfaces a vending machine controller to a global computer network to send information, namely inventory information, fault detection information, service information, and sales logs, over a global computer network