VISTARA

Owners

Goods & Services

Computer software for the operational management of information technology resources and information technology operations, namely, for management of physical infrastructure, virtual infrastructure, monitoring tools, servers, clients, mobile devices, public clouds, private clouds, hybrid clouds, and virtual machines; computer software for application monitoring and management, hardware and software asset management, network monitoring and management, network device configuration and configuration backup and monitoring and management, server provisioning and monitoring and management, storage solution provisioning and monitoring and management, mobile device monitoring and management, configuration and patch management, remote monitoring and management, administrator and access session recording, standard operation procedure definition and management, runbook automation, information technology automation, alert management, ticket management, service catalog presentation, service request management, task management, incident management, problem management, change request management, self-service information technology enablement, service desk management, workflow management, private cloud provisioning and monitoring and management, public cloud provisioning and monitoring and management, hybrid cloud provisioning and monitoring and management, converged infrastructure solution provisioning and monitoring and management, virtual machine provisioning and monitoring and management, access control and privilege management including time-based access controls, resource cost measurement and management, secure remote sourcing of services, enablement of an open service marketplace, quality of service monitoring, audit compliance, integration with third-party ticketing systems and monitoring tools, and related reporting and analytics functionality

Software as a service (SAAS) services featuring software for the operational management of information technology resources and information technology operations, namely, for management of servers, clients, mobile devices, network devices, storage solutions, hypervisors, virtual machines, public clouds, private clouds, hybrid clouds, monitoring tools, alerts, tickets, tasks, incidents, problems, change requests, and service requests; Software as a service (SAAS) services featuring computer software for use in IT operations management, namely, computer software for application monitoring and management, hardware and software asset management, network monitoring and management, network device configuration and configuration backup and monitoring and management, server provisioning and monitoring and management, storage solution provisioning and monitoring and management, mobile device monitoring and management, configuration and patch management, remote monitoring and management, administrator and access session recording, standard operation procedure definition and management, runbook automation, information technology automation, alert management, ticket management, service catalog presentation, service request management, task management, incident management, problem management, change request management, self-service information technology enablement, service desk management, workflow management, private cloud provisioning and monitoring and management, public cloud provisioning and monitoring and management, hybrid cloud provisioning and monitoring and management, converged infrastructure solution provisioning and monitoring and management, virtual machine provisioning and monitoring and management, access control and privilege management including time-based access controls, resource cost measurement and management, secure remote sourcing of services, enablement of an open service marketplace, quality of service monitoring, audit compliance, integration with third-party ticketing systems and monitoring tools, and related reporting and analytics functionality