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COMPUTER SOFTWARE FOR THE ADMINISTRATION AND OPERATION OF RENTAL STORES, NAMELY SOFTWARE FOR USE IN CONTRACTS, INVOICING, RESERVATIONS, PREPARING QUOTES, PROVIDING ANNUAL EVENT NOTIFICATION, POINT-OF-SALE, ISSUING CREDITS, MAINTAINING SERIALIZED MERCHANDISE, RE-RENT TRACKING, FACILITATING EXCHANGES, ISSUING PARTIAL RETURNS, PREPARING PICKUP TICKETS, COORDINATING MULTIPLE SHIP-TO LOCATIONS, TRACKING LOST SALES/RENTALS, ISSUING BAD CUSTOMER ALERTS, DISPLAYING SCREEN/CONTRACT MESSAGES, PREPARING CUSTOMER WORK ORDERS, IMPLEMENTING FLEXIBLE RATE STRUCTURES, TRACKING MULTIPLE PAYMENTS, MAINTAINING AN EQUIPMENT LOOK-UP SCREEN, FACILITATING MULTIPLE MONTHLY BILLING OPTIONS, COORDINATING ACCOUNTS RECEIVABLE,INTEGRATING PURCHASE ORDERS, AND FACILITATING SERVICE DEPARTMENT LOGISTICS