Market research services, namely, providing industry benchmarking, rating and best practices services for life insurance, health insurance and annuity operations, property-casualty insurance operations, claims operations and information technology; consulting on insurance company operations, process reengineering, productivity improvement, cost reduction, distribution system analysis, and cost allocation

'alloc':47 'analysi':44 'annuiti':19 'benchmark':7 'best':10 'casualti':23 'claim':26 'compani':34 'consult':31 'cost':40,46 'distribut':42 'health':16 'improv':39 'industri':6 'inform':29 'insur':15,17,24,33 'life':14 'market':1 'name':4 'oper':20,25,27,35 'practic':11 'process':36 'product':38 'properti':22 'property-casualti':21 'provid':5 'rate':8 'reduct':41 'reengin':37 'research':2 'servic':3,12 'system':43 'technolog':30

Insurance services, namely financial analysis of the insurance industry

'analysi':5 'financi':4 'industri':9 'insur':1,8 'name':3 'servic':2

Publications and printed matter, namely financial reference books and lists relating to life-health and property-casualty insurance companies

'book':8 'casualti':19 'compani':21 'financi':6 'health':15 'insur':20 'life':14 'life-health':13 'list':10 'matter':4 'name':5 'print':3 'properti':18 'property-casualti':17 'public':1 'refer':7 'relat':11

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