Downloadable software program that manages basic elements, namely, hardware, software and protocols, in a computer network, namely, for use in network management; Downloadable computer software for troubleshooting, monitoring, data analysis, and trend analysis of networking systems; Downloadable computer software for enabling application programming interface integration into existing network ticketing and dispatching systems to improve automation and software refresh for network management; Downloadable computer software for data collection, tending, and learning algorithms for network management; Downloadable computer software for autonomous networking used to automatically detect, test, and isolate issues in networking systems; Downloadable computer software for remediating issues in optical networks

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