U.S. federal trademark · Serial No. 75934354 · Reg. No. 2446205
Consultation services provided for federal, state and local agencies relating to information technology and information management, computers, networks, telephony systems, and software; and installation and maintenance of computer software systems, namely, ACD/PBX systems
Business management consulting services provided to federal, state and local agencies relating to the development and maintenance of relationships with members of the public business process re-engineering, customer satisfaction measurement and customer service programs, namely, conducting business research and business surveys; and outsourced telephone call center, e-mail and global computer network transaction handling services
Installation upgrade and maintenance of call center hardware, contract management and customer interaction systems, computer telephony integration, interactive voice response systems, e-mail and interactive systems provided over a global computer network services for federal, state and local agencies
Training services provided to federal, state and local agencies related to the development and maintenance of relationships with members of the public, namely, conducting seminars, classes and workshops in the field of advanced communication skills, grammar, pronunciation and vocabulary, active listening, building rapport, skillful use of questions, call flow management, and handling difficult callers
Source: USPTO federal trademark records. Informational only, not legal advice. Status and details may lag the live USPTO database.