computer software used for implementing an enterprise-wide help desk system having remote customer support, call/defect/sales/and automation tracking features through multi-user global computer information networks and documentation and instructional manuals sold together as a unit

'autom':18 'call/defect/sales/and':17 'comput':1,26 'custom':15 'desk':11 'document':30 'enterpris':8 'enterprise-wid':7 'featur':20 'global':25 'help':10 'implement':5 'inform':27 'instruct':32 'manual':33 'multi':23 'multi-us':22 'network':28 'remot':14 'softwar':2 'sold':34 'support':16 'system':12 'togeth':35 'track':19 'unit':38 'use':3 'user':24 'wide':9

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