customer support services, namely, providing instruction to financial institutions on utilizing computer software for support of their online customers

'comput':12 'custom':1,19 'financi':8 'institut':9 'instruct':6 'name':4 'onlin':18 'provid':5 'servic':3 'softwar':13 'support':2,15 'util':11

computer software for use in providing online customer support and customer value added services namely, customized information, retrieval and management, over a global computer network, for financial institution customers, but excluding software for use in generating printed documents for general distribution including sales and marketing collateral and/or performing related fulfillment services

'ad':13 'and/or':47 'collater':46 'comput':1,24 'custom':8,11,16,29 'distribut':41 'document':38 'exclud':31 'financi':27 'fulfil':50 'general':40 'generat':36 'global':23 'includ':42 'inform':17 'institut':28 'manag':20 'market':45 'name':15 'network':25 'onlin':7 'perform':48 'print':37 'provid':6 'relat':49 'retriev':18 'sale':43 'servic':14,51 'softwar':2,32 'support':9 'use':4,34 'valu':12

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