U.S. federal trademark · Serial No. 99626327
Providing electronic messaging services and automated telephone voice message services for health care professionals for managing patient data and managing the patient relationship for businesses in the medical and healthcare fields and for using machine learning using artificial intelligence and generative AI and natural language processing to automate and improve two-way interactions with customers and employees
Class 42: Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication using artificial intelligence and generative AI to facilitate customer and employee engagement, customer and employee relationship management, customer and employee service, and customer and employee support; Providing temporary use of non-downloadable cloud-based software for managing customer identification, identification verification, account management, account activations, purchases, payments, service requests, appointments, technical support, call or message transfers, outage reports, global customer relationship management functions, and user communication intent gathering; Providing temporary use of non-downloadable cloud-based software using machine learning, using artificial intelligence, generative AI, and natural language processing to automate and improve two-way interactions with customers and employees; Providing temporary use of non-downloadable, cloud-based software for managing or executing intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; Providing temporary use of non-downloadable, cloud-based software for accessing or managing intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer and employee experience purposes; Providing online, non-downloadable software applications for use in the medical and healthcare fields, namely, computer software applications for managing patient data and sending electronic alerts to patients; Providing online, non-downloadable computer software applications for use in the medical and healthcare fields, namely, computer software applications featuring artificial intelligence (AI) for managing patient data and sending electronic alerts to patients
Providing consumer product information for the purpose of selecting computer software and computer programs to meet the consumer's specification for managing patient data and managing the patient relationship for businesses in the medical and healthcare fields; Providing consumer product information for the purpose of selecting computer software and computer programs featuring artificial intelligence to meet the consumer's specification for managing patient data and managing the patient relationship for businesses in the medical and healthcare fields; Consulting services in the field of patient relationship management for healthcare providers
Source: USPTO federal trademark records. Informational only, not legal advice. Status and details may lag the live USPTO database.