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Downloadable computer software using artificial intelligence that accesses, searches and integrates various enterprise software programs and databases to answer questions, automate tasks, and improve employee and workforce engagement; downloadable computer software for use in operating service desks, human resources applications, and employee benefits platforms; downloadable computer software for employee and workforce experience management; cognitive computing software platform, namely, downloadable computer software that provides multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; downloadable computer software featuring intelligent assistants to create enhanced user experiences in response to user inquiries, instructions, and commands; downloadable computer chatbot software for simulating conversations

Software as a service (SAAS) services featuring software using artificial intelligence that accesses, searches and integrates various enterprise software programs and databases to answer questions, automate tasks, and improve employee and workforce engagement; software as a service (SAAS) services featuring software for use in operating service desks, human resources applications, and employee benefits platforms; software as a service (SAAS) services featuring software for employee and workforce experience management; software as a service (SAAS) services featuring cognitive computing software that provides multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; software as a service (SAAS) services, namely, non-downloadable software featuring intelligent assistants to create enhanced user experiences in response to user inquiries, instructions, and commands; software as a service (SAAS) services featuring computer chatbot software for simulating conversations