Software as a service (SAAS) services featuring software for conversation analytics of audio recordings and text transcripts, namely calculating talk-time and other speaker metrics, and providing visual summaries and reports; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for speech-to-text transcription and speaker diarization of audio recordings for conversation analytics.

'ai':44 'analyt':11,59 'artifici':42 'audio':13,55 'calcul':19 'convers':10,58 'diariz':53 'featur':7,39 'intellig':43 'metric':26 'name':18 'provid':28 'record':14,56 'report':32 'saa':5,37 'servic':4,6,36,38 'softwar':1,8,33,40 'speaker':25,52 'speech':47 'speech-to-text':46 'summari':30 'talk':21 'talk-tim':20 'text':16,49 'time':22 'transcript':17,50 'use':41 'visual':29

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