Computer application software for the field service industry, namely, software for managing prospects, customers, sales, billing, and customer support; Computer software for use in customer relationship management (CRM); Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device, none of the foregoing to include providing a social networking platform

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