YASM

Owners

Goods & Services

[ Printed matter, namely, printed guides, books, magazines, manuals and instructional and teaching material in the field of information technology service management and business service management ]

Computer programs and software for documenting, managing and executing business processes; downloadable electronic publications, namely, e-books, newsletters, journals, manuals, instructions and teaching material relating to the management of information technology services and business services; electronic publications, namely, e-books, newsletters, journals, manuals, instructions and teaching material relating to the management of information technology services and business services, recorded on computer media

Compiling information into computer databases for business management purposes; business consultation services using computer visualization programs, namely, for business process and structure improvement

Consulting in the field of information technology; quality control services for others for certification purposes; computer project management services, namely, managing computer projects in the field of information technology systems for others; computer process management services, namely, managing and optimizing processes in the field of information technology systems for others; professional computer services, namely, technical visualization of processes and structures in the field of information technology service management and business service management, using diagramming and process management applications

Training services, namely, providing live and on-line seminars, conferences, and workshops, in the field of information technology service management and business service management; providing online non-downloadable publications, namely, e-books, journals, magazines, manuals, guides, directories and instructional and teaching material in the field of the management of information technology services and business services